Shipping policy

Thank you for shopping with Capybara Socks. We are proud to offer free worldwide shipping so customers everywhere can enjoy our cozy capybara-inspired products.

1. Shipping Coverage

We currently ship to most countries worldwide.

If shipping is unavailable to your region due to carrier restrictions or local regulations, we will contact you directly.

2. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed during weekends or holidays may require additional processing time.

3. Estimated Delivery Time

Estimated delivery time for most orders is:

  • 7–10 business days worldwide

Please note that delivery estimates are not guaranteed and may vary due to:

  • Customs processing
  • Peak seasons and holidays
  • Weather conditions
  • Local carrier delays
  • International transportation disruptions

4. Shipping Cost

We proudly offer FREE worldwide shipping on all eligible orders.

No minimum purchase is required unless otherwise stated during promotions.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information where available.

Please allow several days for tracking updates to appear in the carrier system.

6. Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs fees depending on your country’s regulations.

Customers are responsible for any additional charges imposed by local customs authorities.

7. Lost or Delayed Packages

If your package appears delayed or lost, please contact our support team and we will do our best to assist you.

Capybara Socks is not responsible for delays caused by customs or shipping carriers, but we will always work with customers to find reasonable solutions.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

9. Contact Us

Capybara Socks
Website: CapybaraSocks.shop
Email: support@capybarasocks.shop
Phone: +1 4032887970
Address: 4816 19 Ave NW, Calgary, AB T3B 0S7, Canada